Orders & Payments

How can I place an order?
You can place an order directly through our website by selecting your desired product, choosing the size, adding it to your cart, and completing the checkout process.

What payment methods do you accept?
We accept Debit/Credit Cards (Visa, MasterCard) and Cash on Delivery (COD) within Pakistan.

Is there any extra charge for Cash on Delivery?
No, there is no additional COD fee. Standard shipping charges apply and are shown at checkout.

Shipping & Delivery

How long does delivery take?
Orders within Pakistan are usually delivered within 4–7 working days after order confirmation.

Do you offer international shipping?
Yes, Riwayat by AF offers international shipping. Delivery time and charges depend on the destination and package weight.

How can I track my order?
Once your order is dispatched, you will receive a tracking number via email or message to track your shipment.

Returns & Exchanges

What is your exchange policy?
Exchanges are accepted within 7 days of delivery, provided the item is unused, unwashed, and in original condition with tags attached.

Do you offer refunds?
RiwayatAF does not offer cash refunds. Approved returns are issued as store credit for future purchases.

Which items are non-returnable?
Sale items, customized or stitched orders, and accessories are non-returnable and non-exchangeable.

Products & Sizing

Where can I find the size chart?
A detailed size chart is available on each product page to help you choose the correct size.

What if my size is out of stock?
Out-of-stock items cannot be ordered. Availability is updated regularly on the website.

Account & Security

Do I need an account to place an order?
No, you can check out as a guest. However, creating an account allows you to track orders and save your details for faster checkout.

Is my payment information secure?
Yes. Our website uses secure encryption to protect your personal and payment information.

Customer Support

How can I contact RiwayatAF?
You can reach us through our website’s contact form or via email. Our customer support team will respond as soon as possible.