At RiwayatAF, customer satisfaction is our priority. We take great care in ensuring the quality of our products. However, if you are not fully satisfied with your purchase, please review our return and exchange policy below.

Exchange Policy

• Exchanges are accepted within 7 days of receiving the order.
• Items must be unused, unwashed, unstained, and in their original condition with tags intact.
• Exchange requests are subject to product availability.
• Only size exchanges are allowed. Design or color exchanges may not be guaranteed.

Return Policy

• RiwayatAF does not offer cash refunds.
• In case of a valid return, a store credit will be issued which can be used for future purchases.
• Store credit is valid for a limited period as communicated at the time of issuance.

Non-Returnable Items

The following items are non-returnable and non-exchangeable:

• Sale or discounted items
• Customized or stitched orders
• Accessories
• Orders placed during promotions or special sales

Damaged or Incorrect Items

• If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
• Clear images and the order number must be shared for verification.
• Once approved, RiwayatAF will arrange a replacement or issue store credit.

Shipping Costs

• Shipping charges are non-refundable.
• Customers are responsible for return shipping unless the issue is due to an error from RiwayatAF.

How to Request an Exchange or Return

Please contact our customer support team with:

• Order number
• Reason for exchange/return
• Supporting images (if applicable)

RiwayatAF reserves the right to accept or decline any return or exchange request that does not meet the above conditions.